Customer Portal
Self-service that actually reduces branch load.
Statements, payments, certificates and service requests — the things borrowers call your branch for, available on the web on your brand, backed by the same LMS your team uses.
Capabilities
What customers do themselves
Account overview
Outstanding, next EMI, schedule and transaction history — always current, straight from the LMS.
Payments
Pay EMIs and overdue amounts online; receipts post to the loan account instantly.
Statements & certificates
SOA, interest certificates and repayment schedules, self-downloaded any time.
Service requests
Raise and track requests — from address change to foreclosure quote — with visible TATs.
Documents
Welcome kits, agreements and NOC on closure, in one place.
Offers
Pre-approved top-ups and cross-sell offers, shown to the right customers only.
Related
Built around your business
See it on your own book.
A working demo on your products, your hierarchy and your workflows — not a slide deck.