The operating system for collection agencies.
Collect OS gives collection agencies the same machinery lenders have — case allocation, tele and field workflows, PTPs, DCRs, deposit reconciliation and per-lender billing — with the conduct discipline that keeps principal relationships healthy.
- Multi
- Principal lenders
- DCR
- Written by the system
- 100%
- Deposit reconciliation
From allocation file to settled invoice
Case allocation
Allocation files from principal lenders ingested, validated and distributed to teams by bucket and geography.
Tele collection
Calling queues, dispositions and PTP tracking — the TeleCollect engine, agency-side.
Field collection
Route-planned visits with geo evidence, doorstep digital receipts and daily DCRs that write themselves.
Deposit reconciliation
Every rupee collected reconciled to bank deposits, collector-wise, daily — the report principals actually audit.
Conduct guardrails
Calling-hour and contact-frequency discipline built into workflow — protection for the agency and its principals.
Performance analytics
Resolution rates, bucket-wise efficiency and collector productivity per principal.
Agency billing
Commission computed from verified collections per agreement, invoiced with correct GST treatment.
Multi-principal operations
Work for many lenders from one system with each principal's cases and data ring-fenced.
Native to the lender's book
When the principal runs on Fingrid, allocation, receipts and status flow system-to-system — collections post to the lender's loan accounts in real time, and settlement statements agree on both sides by construction.
Give your principals a reason to allocate more.
See Collect OS on your buckets, geographies and principal agreements.