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Collections · DigiCollect

Most customers just need a nudge and a link.

The cheapest collection is the one that never needed a human. DigiCollect runs reminder journeys, payment links and self-cure flows so early buckets resolve digitally — and your callers and field teams work only the cases that need them.

Capabilities

What it does

Reminder journeys

Pre-due and overdue sequences across SMS, WhatsApp and email, tuned by bucket and behaviour.

Payment links

One-tap payment links that post to the loan account instantly, with digital receipts.

Self-cure flows

Customers see dues, pay, and get receipts without speaking to anyone.

Behaviour-based intensity

Habitual on-time payers get gentle nudges; risk patterns escalate earlier.

Bounce follow-up

eNACH returns trigger immediate digital follow-up with re-presentation coordination.

Channel handoff

Digital non-responders route to TeleCollect queues automatically, with full context.

Built around your business

See it on your own book.

A working demo on your products, your hierarchy and your workflows — not a slide deck.