AI inside the lending workflow — not beside it.
Fingrid's lending agents do the work that consumes human hours between decisions: reading documents into structured data, qualifying leads, transcribing calls, taking field updates by voice. Each one operates inside the workflow, with its output traceable and its limits explicit.
Working today
AI document extraction
Bank statements, bureau reports and KYC documents read into structured data — every extracted figure traceable to its source page.
Bureau report intelligence
Bureau PDFs parsed into scores, tradelines, enquiries and delinquencies that land directly in the CAM.
Bank statement analysis
Cash flows, bounces, obligations and concentration computed from raw statements — processed within Indian data residency.
Privacy-tiered processing
Documents route by sensitivity: identity documents on the strictest paths, all financial processing India-resident.
The conversational layer
Lead Chat AI
An assistant that qualifies inbound leads conversationally — product, eligibility, documents — and books them into the pipeline.
Call transcription
Tele-sales and collection calls transcribed and summarised — dispositions suggested, quality review made scalable.
Field voice agent
Field executives log visits and update files by voice, in the language they work in — the system does the typing.
CAM assembly assistance
Draft credit notes assembled from file evidence for the credit officer to review, edit and own.
The rules our lending agents follow
- AI never sanctions a loan — decisioning stays with the rule engine and credit authority; agents prepare, humans decide
- Every extraction is source-linked: click the number, see the document it came from
- Customer data processed within Indian data residency requirements, with document-sensitivity routing
- Agent outputs enter the file as drafts and evidence — reviewed, never silently final
Bring your worst documents.
The best demo of extraction is your own scanned bank statements. We're ready.